In this case, TAP will look for volunteers willing to postpone their trip for an alternative flight and compensate them.
TAP follows an overbooking policy, just like other airlines, because some of our clients book flights and then fail to show up for check-in and boarding.
This is the policy followed by TAP which, using advanced flight management system, forecasts possible passenger no-shows at check-in, thus giving booking opportunities to other customers who otherwise would not be able to get a confirmed booking due to the fact the flights are fully booked.
This policy may give rise to situations in which more passengers than expected show up at check-in. In such cases, TAP will actively seek volunteers who are willing to fly at other times, receiving some form of compensation. If no volunteers come forward, TAP may use those measures established by law.