Alerts and informations

Due to space limitations on our aircrafts, during certain times of the year, purchase of extra baggage transportation is restricted for the following destinations and periods:
  • Travelling to Accra, Bissau*, Conakry*, Dakar*, Praia, Sao Vicente and Sao Tome:
    • Easter - from 1 April  2022 to 17 April 2022
    • Summer – from 11 June 2022 to 11 September 2022*
    • Christmas – from 10 December 2022 to 8 January 2023*
  • Departing from Accra and Conakry*:
    • Easter – from 18 April 2022 to 25 April 2022 
    • Summer – from 11 June 2022 to 11 September 2022*
    • New Year’s – from 26 December 2022 to 9 January 2023
*Note: Final destination Bissau, the summer period will be extended with an embargo until September 30, 2022, while the Christmas period will be anticipated to be November 12, 2022.
Final destination Conakry, the summer period will run from July 10, 2022, to August 8, 2022, while the Christmas period will run from December 16, 2022, to December 30, 2022. 
Final destination Dakar, the summer period should only be considered from June 24, 2022 to September 30, 2022.
Conakry departure point, the summer period will run from July 30, 2022, to September 6, 2022, while the New Year period will run from December 31, 2022, to January 9, 2023.   

The trips whose destination is Accra, Bissau, Conakry, Dakar, Praia, São Tomé and São Vicente and whose origin is Accra and Conakry will not allow excess baggage (weight and / or dimensions) on the allowance associated with the fare, the purchase of extra baggage, nor the transportation of animals, sports equipment or musical instruments dispatched to the hold. The number of pieces accepted will be in accordance to what is indicated on the ticket and, for each piece, the sum of the three dimensions (height + length + width) cannot exceed 158cm, with a maximum weight of 23kg, in Economy and 32kg, in Executive class.

This restriction is applied to all tickets, regardless of the product that is acquired or the Passenger’s Frequent Flyer status, with the exception of tap|discount tickets, where it is possible to add the transport of one piece of baggage.

We present our sincere apologies for any inconvenience that this situation may cause.
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