Baggage – Recommendations, rules and related problems
Answers to your questions about luggage during your whole journey.
Before the flight
After the flight
Lost & Found If your baggage is late, now you can fill out the form online and avoid queues at the airport. You can do this up to 12 hours after landing (except in Brazil and Italy, due to legal restrictions).
Where is my bag? Track your bags.
Checked baggage Check whether your baggage was transported on your flight.
Hand baggage guideWhenever you travel with TAP you can carry cabin luggage completely free of charge.
Monday to Sunday: Available 24 hours a day.
Call to national landline.
The cost of communications depends on the tariff agreed with your operator.