Book – Information, management and related bookings
Discover the best offers, find out about extra services and learn how you can give someone special a nice surprise!
Before the flight
After the flight
Information and general requests Send us your queries and requests for clarification about TAP and its services.
Frequently Asked Questions COVID-19 Clarify any doubts regarding to the rescheduling of your flight and refund.
Complaints Do you have an issue that you want resolved? Tell us how we can help you.
Time to ThinkTAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.
TAP Personalised AssistanceTAP Personalised Assistance guarantees assistance for departures, arrivals and transfers. This support service available to all passengers who want to benefit from this assistance at all the stages of their flight.
TAP Gift VouchersPurchase and personalize a Gift Voucher online.
Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us
Monday to Sunday: Available 24 hours a day.
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The cost of communications depends on the tariff agreed with your operator.