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Contact form - Send requests, suggestions or complaints

Terms and Conditions – TAP Miles&Go Programme

If something went wrong with your flight, see here (PDF, 4.3MB, EN) how to make a complaint.
You may be entitled to compensation or assistance as described in our transport conditions.
All you need to do is fill out the webform or send us an email.

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refund

Check our

frequently asked questions here

Requests and claims

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Information and TAP Miles&Go requests Select this option if you have any queries or concerns about the TAP Miles&Go Programme. Suggestions or praise Share your suggestions and good experiences. Complaints Have you any issues that need to be solved? Let us know how we can help you.

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