Book with confidence

Subtitle

Since the global escalation of the Coronavirus (COVID-19), we have made every effort in order to assist our passengers with their reservations.

Because we want you to plan your journey with confidence, we are guaranteeing the possibility of changing your flight without paying the change fee, for reservations made between the March 8 and March 31 of 2020.

The free change must be requested 21 days prior to the date of your first flight and is valid for all TAP destinations and flight travel dates.

Manage your reservation here.

Conditions for free changes

  1. Possibility to change with no charge of change fee is valid only for reservations made between March 8 to March 31 of 2020;
  2. Change must be requested, at least, 21 days prior to the date of the first flight;
  3. Change fee is free, however fare differentials will still be charged, if applicable;
  4. Waive of change fee is not valid for bookings made in tap|discount fares;
  5. Change can be for dates and/or routes, in accordance to the fare rules;
  6. Valid only for TAP operated flights;
  7. Valid only for reservations in which no flight has been flown;
  8. The validity period of the ticket cannot be extended;
  9. New flight dates must be within the validity period of the ticket;
  10. Valid for reservations with miles;
  11. Valid for Corporate reservations.

How to rebook

Manage your booking online:
  1. Click on Manage Booking;
  2. Insert your Booking code and Surname, in the corresponding fields, and Continue;
  3. On the flight that you wish to change, go to Edit or Change;
  4. Select the option Change flight schedule or date;
  5. Select the new date and then the intended flight.
If you need assistance, you may contact our Contact Center.

If your ticket was purchased through a travel agent, you must contact them directly in order to make any changes.

Covid-19: Information and recommendations


Check here the restrictions applicable to the following countries:
  • United States of America;
  • Israel;
  • Italy;
  • Angola.

Tickets issued until March 7 2020

Italy:
  • No change fee for all routes to/from Italy, fare differential is charged if applicable;
  • Valid for tickets with journeys starting until May 31 2020;
  • New travel date must start until May 31 2020;
  • Change can be for dates and/or routes, in accordance to fare rules;
  • Valid only for flights operated by TAP.

Other TAP destinations:
  • No change fee for all routes to/from Italy, fare differential is charged if applicable;
  • Valid for tickets with journeys starting until May 31 2020;
  • New travel date must start until May 31 2020;
  • The change must be requested at least 21 days prior to the date of the first flight;
  • Change can be for dates and/or routes, in accordance to fare rules;
  • Valid only for flights operated by TAP.